EMSolutions | Level 1: ACCESS

ACCESS helps you effectively manage your equipment. Get the most recent information on where your equipment is and what it’s doing using Cat® Product Link® hardware and VisionLink® reporting capabilities. Accurate equipment data enables you to maximize productivity and lower your operating costs.

Product Link provides remote access to valuable fleet data, including mixed-fleet information.*

  • Equipment hours and location
  • Equipment health
  • Fuel information

Utilize fuel data to more effectively schedule refueling. VisionLink shows an asset’s last reported fuel level and its most recent reporting location.

  • Easily identify the parts you need and order in just a few clicks with Parts.Cat.Com access.
  • Gain a competitive advantage. Quote future work more accurately when you know your equipment data history:  - cost, fuel use, and maintenance.
  • Manage and save fuel costs by understanding how much fuel your equipment is using and why, e.g., idle time or operator technique.
  • Reduce downtime by planning preventive maintenance for Cat and mixed-fleet equipment.
  • Set up alerts for upcoming maintenance intervals, scheduled repairs, and asset utilization.

Note: It is recommended that the interactive PDF be viewed on Internet Explorer, Safari, or Google Chrome. Not all features are compatible with Firefox.

Choose Your Level

Rugged Product Link (satellite or cellular)

VisionLink subscription

VisionLink user setup, training and support

Parts.Cat.Com (integrated parts ordering system)

Monthly Fleet Benchmarking Report (idle time, run time and fuel burn)


Cat S·O·S fluid analysis (oil and Level 1 coolant)


Dedicated Cat Condition Monitoring Advisor to monitor your fleet


Analysis of critical data sources (Product Link, service repair history, inspections*, S·O·S Services)


Regular customized product health report and consultation


Timely equipment maintenance reminders


Cat Inspect


Annual inspection by certified dealer technician


Preventive Maintenance Agreement


Tailored Equipment Management Solutions to minimize customer financial risk


*If available


EMSolutions | Request Information

Please complete the form below. Required fields are noted with an *.

Hawthorne Cat has a very knowledgeable parts and service team. They always have good availability of parts that are priced fairly.
Rick Gonzalez
Escondido Sand & Gravel

San Diego
Brian Gibbons
Product Support
Sales Representative
858.674.7123 office
858.688.8355 mobile

Eric Shooks
Product Support
Sales Representative
858.674.7151 office
858.518.1797 mobile

Shirley Mateo
Product Support
Sales Representative
808.676.0356 office
808.864.0973 mobile