Partnering with and serving our customers has been and will continue to be our highest priority. With that in mind, Hawthorne has developed a new five-year strategic plan. The executive team along with key functional leaders conducted a comprehensive review of factors impacting our business, identifying critical success factors and developing action items that will better align us as partners with our customers allowing mutual growth for years to come. While the strategic planning process is a continual process, our vision, mission and values remain steadfast.
Our Vision:
One Team, One Goal
- Exceptional people committed to providing exceptional customer service.
Our Mission:
We will achieve exceptional customer service by:
- Empowering people who demonstrate strong work ethic, integrity and teamwork.
- Partnering with customers to ensure trust and productivity.
- Sustaining financial success through clear market leadership.
Our Values:
PRIDE
- Passion - the desire and sense of urgency to be the best at what you do.
- Respect for one another, our customers, our community and the environment
- Integrity personal and professional conduct to the highest standard
- Dedication dependability and loyalty to the achievement of team success
- Excellence producing superior results through superior effort
