Technician's Resource

Everything you need from training, information, and communication tools.

We're dedicated to providing you all the resources and tools necessary for your success. Use the links below to access the links.

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Resource links

Enter a serial number to learn how the subsystems work

Caterpillar Technical Information Bulletins

Electrical troubleshooting to review before calling a TC

Service Report Checklist to review before submitting

Internal links in the right-hand column.

Training Portal

External Resources »

CAT Technical Marketing Information

Source for sales and service history of Caterpillar products

CAT Corporate Videos and Dealer Videos

Detailed info from Caterpillar

Service Information System (SIS) is the information tool on all parts and services

Communications tool for job photos, inspections, details, etc

Dealer Product Support Search and frequently used applications

SIS2GO is a mobile companion app to SIS 2.0

Documents - Shop Tooling Manuals »