In the Know | Service

Why You Need an S.O.S. Oil Analysis

The S.O.S. Oil Analysis tests have been developed by Caterpillar® engineers and chemists to evaluate the condition of your engines and machines, rather than the condition of the oil alone. Following is a brief description of the standard tests offered in the S.O.S. program. Additional tests, such as viscosity, TBN or TAN, may be performed if needed.

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Fluid Analysis | The Importance of S.O.S.

Hawthorne's S.O.S.SM (Scheduled Oil Sampling) can put your equipment on a regular diagnostic program.

S.O.S. identifies abnormal wear by determining the amount of various wear elements in the oil from a particular compartment. Sample data is then permanently recorded to track the history of each compartment of each machine and warn of impending failure. In addition to oil, the lab can evaluate fuel, hydraulic fluid and coolant for indicators that can lead to early, unexpected failures.

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Certified Powertrain Rebuild

A Caterpillar Certified Powertrain Rebuild by Hawthorne Cat can get your machine running like new again. A Certified Powertrain Rebuild is ideal for machines operating in harsh environments such as landfills. Recently, Hawthorne Cat completed a machine rebuild on an 836H landfill compactor that had been working daily at the Otay Landfill. The project was a success and the unit was delivered working and looking like new  - with a fresh coat of paint and a comprehensive certified 3 year, 6,000 hour warranty.

Read more about Certified Powertrain Rebuilds.

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A Coolant Analysis Can Help Prevent Engine Failure

Coolant or cooling-system problems contribute to more than 50% of all engine failures. These failures can be due to inadequate cooling system maintenance, incorrect concentration, poor operational procedures such as extensive lugging or inadequate cool-down procedures, or system problems such as stray electrical current or block-heater failure. These problems will eventually affect the oil condition, and may cause oil oxidation or anti-wear additive dropout.

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Prevent Downtime with Technical Analysis Inspections

Hawthorne Cat offers an in-depth assessment of the condition of your engine and machine to help you prevent unexpected downtime with our Technical Analysis Inspections. Our service team will visually inspect your machinery to assure it is operating at peak performance and efficiency, and inform you of parts or systems that need attention. The inspection can be done on your site or in our service shops.

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G.E.T. | Ground Engaging Tools

Ground Engaging Tools are designed and built to deliver the protection and rugged durability you need for a variety of applications.

Choosing the right G.E.T. is important to getting the highest return on your machine investment. Ground Engaging Tools protect the expensive parts of your blades, buckets and ripper shanks. And the resulting longer life reduces your maintenance costs. Ground Engaging Tools also play a big part in determining how well your machine performs in a specific application.

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A Great Power Resource | Cat Electric Power Advisor

Caterpillar’s Electric Power Advisor is an online resource for owners of Cat power generation products. You can get advice, share tips and learn more about safety, maintenance and other support services.

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Machine & Component Rebuild Center Delivers Cost-Effective Solutions

Machine Rebuild Center
Caterpillar equipment can be rebuilt to deliver a cost-effective second life. The extensive Cat Certified Rebuild programs incorporate the very latest Cat technology and critical engineering updates into your machine at a fraction of the cost of buying new.

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