Services Commitment
with a CVA — Back to
Work in 48 Hours.

The Services Commitment in a Cat® Customer Value Agreement is our commitment to keep downtime to a minimum. On the jobsite, time is money — and with Services Commitment, you can protect both. We’ll make sure you get the parts and service you need quickly, so you can get back to work without delay.

CONTACT HAWTHORNE CAT TO BUILD THE CVA THAT MEETS YOUR NEEDS, KEEPING YOUR CAT EQUIPMENT READY TO WORK.

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CUSTOMER VALUE AGREEMENTS

HASSLE-FREE OWNERSHIP TO MAXIMIZE YOUR MACHINE - AND YOUR UPTIME

HASSEL-FREE

OWNERSHIP
  •  Security of Expert Dealer Support
  •  Peace of Mind Equipment Health Management

GUARANTEED

PARTS AVAILABILITY
  • Parts the Next Day or When You Say

PRIORITY

SERVICE
  • Priority Appointment Scheduling
  • Pre-Appointment Diagnostics
  • Dealer Labor, repair completed within 2 business days from initial customer authorization (or by customer specified repair date)

Get Started in 3 Easy Steps

1

Contact us for a quick conversation about your operation to pinpoint the right CVA for you.

2

Link your company to VisionLink to start condition monitoring for your CVA-covered equipment.

3

Receive easy-to-access digital tools that let you monitor important operating data for your business from any internet-connected location.

Customize Your CVA:
Choose from Four Core Programs

CVA Brochure_Options flyer -STV2

CONTACT FOR MORE INFORMATION