From Desk to Dirt, Always With You
Some see AI as just data and code. We see it as connection between data, machines, and the decisions that move work forward. The Cat AI Assistant™ brings important Cat systems together into one intelligent partner that helps you make smarter decisions and take action confidently. It uses trusted Caterpillar data, including information from 1.5 million connected assets, operation and maintenance manuals, parts catalogs, purchase history and more. Find it embedded in our websites and applications, as well as available in-cab in machines in the future.
AI, Where You Work
The Cat AI Assistant is now live on the following websites and applications:
- Cat.com
- VisionLink™
- VisionLink™ Mobile
- Cat Central
- Parts.cat.com
- SIS2.0 Website
- Plus more to come
Hey Cat, Help Me With...
The Cat AI Assistant can help you with the following types of prompts to help you get through your work day a little easier.
SERVICE
Parts Info, Operation & Maintenance Manual Help, Troubleshooting
"When is my next maintenance due on this machine?"
"Give me a step-by-step guide to fix a low oil pressure fault code."
FLEET
Asset Info, Health Overview, Service History
"Show me the utilization of my machine."
"What is the current status of my asset?"
SHOP
Find Parts and Products, Learn Pricing
"What parts are recommended for planned maintenance on my 305?"
"What product do you recommend for digging residential drainage ditches?"
DEALER
Locate, Request Service
"I'm looking to buy a new machine. Find a dealer near me."
"Help me schedule maintenance with a local dealer."
Prompt Like A Pro
Getting helpful results from the Cat AI Assistant is easy. Just ask it the way you'd ask a coworker. Be clear about what you need, the machine or job you’re working on, and any details that help it guide you. Simple, conversational prompts like “How do I fix a low oil pressure fault on my generator?,” or “Find the right fuel filter for my 320” work best. The more specific you are, the faster the Cat AI Assistant can get you the right answer.
Glimpse Into The Future
The Cat AI Assistant isn’t just for web and app experiences. Work is already underway to bring its intelligence directly into the cab, giving operators answers right at the controls. Imagine voice-activated AI coaching, troubleshooting help, service scheduling and more. Timing for availability in-cab isn’t set yet, but the vision is clear: smarter support exactly where the work happens.
