Online Bill Pay

Enroll in Online Bill Pay

We are proud to offer our customers convenient tools that will allow you to make payments, manage your account and pay your statements online.

  • Save paper
  • View bills anytime
  • Pay your bills online for free from your checking account


By filling out the form below, you give Hawthorne Cat authorization to stop sending invoices and monthly statements via U.S. Mail and start sending invoices and monthly statements via electronic billing.

Note: Please input your Customer Number into the “Account Number” field of the form.



Return / Refund / Cancellation / Data / Terms

Request for return Authorization, Refunds & Credits, and Cancellations
For any queries relating to returns, refunds or cancellations, or if you wish to request a returns authorization number please contact [email protected] quoting your name, address, contact number, email address, date of purchase, invoice or order number as well as your reason for requesting the return or refund.

Privacy Policy
Our privacy policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

What Information Do We Collect?
When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.

Personal Information You Choose to Provide
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you process and order.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database, only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Terms and Conditions
By purchasing your goods and/or services, you are agreeing to all applicable terms and conditions in effect on the date of your purchase (available at