“To start with I’m a novice at excavation and heavy equipment so I spent a lot of time trying to determine where to rent a Cat D5 that my heavy equipment operator wanted me to rent to do my earthwork. Carl Robbins, the Assistant Rental Branch Manager went out of his way with his five star performance to personally come out to the site to make sure we could unload the Cat on a difficult opening. What a class act! He called and let me know the driver was on the way and even delivered early to our site so we could have a fresh start in the morning. This branch was so much more knowledgeable than the others about the capabilities of each machine and made a difficult choice rather easy for this novice. The pricing was very fair and I’m very satisfied with my choice! ” – Ken McBride
“Thanks to Cory Requarth, Hawthorne’s Utility Technician II, for getting my Cat D6R dozer back up and running again. His knowledge and efficiency were exceptional!” – Bill Lackey, Lackey Bulldozing Inc.
“The staff at the Hilo parts department were great to work with. Harris “Kona” Bright, Parts/Warehouse Personnel, and Jared Furuli, Senior Parts Lead Personnel, stayed late in order to make sure I could pick up my parts. I greatly appreciate the excellent service I received from them. I will absolutely be recommending Hawthorne Cat!” – Chris Carrol
“We would like to commend the Guam Service Team for their assistance with load testing and repairs on four Cat 3516 200kW generator sets in Guam. This was a challenging project requiring coordination, testing, and simultaneous repairs to multiple units. These employees went above and beyond my expectations!” – Glenn Tracalek, SCA Power Systems Inc.